Further Limitations And Liability Of Service
Under the circumstances of heavy demand for service, Subaru 360 C.A.R.E. reserves the right to initially tow the vehicle to the nearest repair facility, then tow the vehicle to the final destination (as outlined in the Towing section of Roadside Services) once the heavy demand is over. If the vehicle is already in a safe place, such as a private or public garage or a residential driveway, etc. Subaru 360 C.A.R.E. reserves the right to service the vehicle only after the heavy demand is over.
In rendering service, the service outlet acts as an independent contractor rather than as an agent of Subaru 360 C.A.R.E. or Subaru Canada, Inc. No responsibility for any loss or damage resulting from the provision of services is assumed by Subaru 360 C.A.R.E. or Subaru Canada, Inc.
Any damages resulting from the acts of independent service facility personnel are the sole responsibility of the facility and should be reported to the proprietor within 24 hours and prior to any repairs. Charges for services, repairs or labour which exceed those specified are at the vehicle operator’s expense, at prevailing retail rates.
In designated tow zones where Subaru 360 C.A.R.E is unable to dispatch service, in any of these affected tow areas an agent will guide customers through the process to get aid to the breakdown location. Towing cost incurred, under these circumstances, may be eligible for reimbursement. To submit a claim click here.