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Subaru Canada

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Have a question about Subaru Canada or any of the products or services we offer? See below for options to common inquiries or use the webform at the bottom of the page to reach out to our Customer Care agents.

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For questions related to your vehicle warranty, review the warranty booklet included with your owner’s manual or contact the service department at your local Subaru dealership.

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For information regarding your Subaru Financial Services by TCCI lease or loan, please contact TCCI directly or 1-888-513-5949 or login to the SFS Customer Portal.

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Top Questions

Why is there an error validating my VIN on my MYSUBARU account?

How do I update/change ownership information for my vehicle?

How do I update my head unit software in my 2019 -2021 Model Year Subaru?

Who should I contact first if I am experiencing a problem with my vehicle?

How do I update my navigation maps via USB on my 2020/2021 Outback or Legacy?

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Fill out the form below to connect with our Customer Care team. Please allow up to 3 business days for a response, although we will make every effort to get back to you as quickly as possible.

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Details about available rebates, eligibility and redemptions can be found here.

Click here to check for recalls or service campaigns for your vehicle.

Warranty coverage information is outlined in the warranty booklet available online here.

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Subaru Canada, Inc. collects, uses and discloses personal information in order to allow its customers to benefit from all the features and services associated with their vehicle purchase or lease. The collection, use and disclosure of personal information is carried out strictly in accordance with Subaru Canada's Privacy Policy.