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Subaru Canada

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MySubaru® Connected Services

MySubaru® Connected Services1 is an in-vehicle technology system that connects your Subaru to the world around you, bringing added safety and convenience to every drive. Utilizing an on-board wireless network and linked to the MySubaru App via your smartphone, the system lets you know what’s going on with your vehicle at all times, allows you to share that information with MySubaru® Connected Services representatives and helps you experience peace of mind like never before.

Click to see Subaru Models with
MySubaru® Connected Services

Convenience

MySubaru Convenience

Convenience

Take control of your Subaru using MySubaru® Connected Services and the MySubaru App. With your smartphone, you can access the Remote Engine Start with Climate Control feature, lock or unlock the doors, and locate your vehicle. You can set vehicle alerts for when a driver leaves a designated area, exceeds the speed limit or breaks a curfew. You can also check vehicle health reports, maintenance and diagnostics information, and readouts such as the fuel level or odometer reading.

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Remote Engine Start with Climate Control

Remote Engine Start with Climate Control

Enjoy the convenience of remotely starting your vehicle and adjusting the ambient temperature 2, of the passenger cabin through the MySubaru App on your mobile device. With this feature, your journey will be comfortable from start to finish.

Remote Services

Remote Services

Through the MySubaru mobile app, you can activate various vehicle features remotely, including Remote Engine Start, Remote Lock/Unlock, Remote Horn and Lights and Remote Vehicle Locator.

Vehicle Health Report

Vehicle Health

Through the MySubaru.ca portal and the MySubaru mobile app, you can access vehicle diagnostics information, such as the remaining fuel range, odometer reading, general vehicle condition and more.

Maintenance Notifications

Maintenance Notifications

When your vehicle requires maintenance, you will be notified via MySubaru to help ensure that your Subaru receives the proper care at the proper time.

Service Appointment Scheduler

Enhanced Service Appointment Scheduler

Book your next service appointment for your vehicle at your preferred Subaru dealer 3. This same information is also available for viewing on MySubaru.ca and the MySubaru mobile app.

Vehicle Alerts

Vehicle Alerts

Through either MySubaru.ca or the MySubaru mobile app, you can set up alerts to manage how your Subaru is used by various drivers. There are three types of alerts that monitor where your Subaru is being driven (boundary alerts), how fast it’s being driven (speed alerts), and what time of day or night it’s being driven (curfew alerts). If any of these alerts are triggered, you receive an immediate notification on your mobile device.

Diagnostic Alerts

Diagnostic Alerts

If a check engine light or warning light appears on the instrument panel of your Subaru vehicle, you’ll automatically receive a notification via e-mail, text or the MySubaru mobile app. This alert will explain what the light means and how soon you should schedule a service appointment.

Points of Interest

Points of Interest

Send Points of Interests as well as destinations to your vehicle’s navigation system (if equipped) from either MySubaru.ca or the MySubaru App. Save up to 50 favourite destination and 10 trips right on your MySubaru account.

 

Safety

MySubaru Safety

Safety

Safety is at the very core of MySubaru® Connected Services. If an airbag deploys, Automatic Collision Notification alerts a MySubaru® Connected Services Representative, who can then communicate to you through the vehicle speaker system and send assistance, if required. The red “SOS” button in the overhead console also connects you to a MySubaru® Connected Services Representative and sends your precise location to emergency services personnel.

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Advanced Automatic Collision Notification

Advanced Automatic Collision Notification

Upon receiving the Advanced Automatic Collision Notification, a MySubaru® Connected Services Representative will attempt to establish voice communication with the vehicle occupants and alert the appropriate first responders. A MySubaru® Connected Services Representative will respond promptly, 24/7/365 via the vehicle’s MySubaru® Connected Services system to determine the nature of the emergency and provide support and the peace of mind you’ve come to expect from Subaru.

SOS Emergency Assistance

SOS Emergency Assistance

No matter where you may be in Canada or the US, pressing the red “SOS” button in the overhead console automatically connects you to your MySubaru® Connected Services Representative. The advisor can then send emergency assistance to your precise location 4.

Enhanced Roadside Assistance

Enhanced Roadside Assistance

Press the blue “i” button on the overhead console of your Subaru vehicle for all non-emergency roadside assistance requests. Roadside assistance will be sent to your precise location via GPS 5.

Security

MySubaru Security

Security

To better guard your Subaru in the event of theft, MySubaru® Connected Services includes Vehicle Security Alarm Notification and Stolen Vehicle Recovery with Immobilizer. The system utilizes GPS tracking and a MySubaru® Connected Services Representative works directly with police services to reunite you with your Subaru as quickly as possible.

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Stolen Vehicle Immobilizer

Stolen Vehicle Recovery

Once the Stolen Vehicle Recovery Service has been initiated, local law enforcement can request to immobilize the vehicle. The next time someone tries to turn on your Subaru, it will not start.

Vehicle Security Alarm Notification

Vehicle Security Alarm Notification

If the security alarm on your vehicle is triggered, MySubaru® Connected Services sends you an alert automatically.

 

Concierge

MySubaru Concierge

Concierge

The MySubaru® Concierge is like an on-the-fly personal assistant. This feature provides call centre support to assist with scheduling service appointments and relaying directions to your vehicle navigation system (if equipped). The days of being stranded in an unfamiliar place looking for a restaurant or Subaru dealer are officially over.

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STARLINK STARLINK™ Concierge

MySubaru® Connected Services Concierge

MySubaru® Connected Services Concierge is like an on-the-fly personal assistant. It brings you real-time assistance; all while you’re in your Subaru. Your MySubaru® Connected Services Representative can also help you search for points of interest, send directions to your vehicle navigation system and schedule service appointments at your authorized Subaru dealer—all with the touch of a button.

Subscription and Renewal Information

Let’s keep the relationship going

If you have been enjoying or enjoyed the added safety, security, and convenience that only comes with MySubaru® Connected Services and your free trial subscription period is over or coming to a close; now’s the time to renew so you don’t miss out on all the essential features of this advanced in-vehicle technology.

All trial and paid plan subscribers of MySubaru® Connected Services receive full access to roadside assistance services and benefits offered under Subaru 360 C.A.R.E. program that is backed by Canada's leading automobile roadside assistance organizations. This service allows you to take advantage of over 20,000 roadside assistance contractors with over 1,000 offices throughout Canada and the United States.

How to stay connected

Current subscribers of MySubaru® Connected Services can renew within one year of their trial subscription ending. Annual subscriptions can be cancelled at any time, and you will be refunded on a pro-rata basis for remaining portions of the subscription period. To renew, simply login to your MySubaru website or MySubaru mobile app account to manage your subscription and follow the simple steps to add a paid subscription plan.

New Subaru Vehicle

$179.95*

per year

+ tax

After 3-years trial

Subaru Certified Pre-Owned Vehicle

$179.95*

per year

+ tax

After 1-year trial

Used Subaru Vehicle

$179.95*

per year

+ tax

* Price subject to change.

* Not applicable to Solterra Vehicles.

For complete details on MySubaru Connected Services, contact your local Subaru dealer or consult the Terms and Conditions page

 
 
MySubaru App

MySubaru App

Get the full capabilities of MySubaru right on your mobile phone with the MySubaru App.

Don’t have a MySubaru account?

Create an Account

If you already have an account, please log in at MySubaru.ca

Explore all of our vehicles with MySubaru® Connected Services

Ascent

Subaru Ascent Connected Services

Outback

Subaru Outback Connected Services

Forester

Subaru Forester Connected Services

Crosstrek

Subaru Crosstrek Connected Services

Impreza

Subaru Impreza Connected Services

BRZ

Subaru BRZConnected Services

WRX

Subaru WRXConnected Services